HOLLAND AMERICA GRATUITY POLICY
Exceptional service is a part of the Holland America Line experience. It is Holland America's goal to ensure you, our valued guest, receive the finest service possible. We also want to make it easy for you to reward excellent service onboard without having to seek out crewmembers on the last day or determine an appropriate gratuity.
For your convenience, the daily Hotel Service Charge for suites is US$12.00 per guest per day, and US$11.50 per guest per day for other staterooms. (The charges are subject to change without notice) We are confident you will find the service on board exemplary and, should you wish to make adjustments, you may do so at the end of the cruise by visiting the Front Office. Also, a mandatory 15% service charge will be automatically added to your bar and beverage purchases. This will enable you to reward all of your cabin, food and beverage service without having to worry about additional gratuities to anyone providing any aspect of that service.